1. Scope and Applicable Rules

This policy applies to payments made to Sammilani Teachers' Training College through the website or other authorised channels for admission-related services.

Refunds and admission cancellations are governed by the latest applicable notifications and rules issued for the relevant academic session by UGC, the affiliating university, competent government or regulatory authorities, and the college. Where those rules differ from this general guidance, the official session-specific rule will prevail.

2. Admission Withdrawal or Cancellation

An applicant seeking withdrawal should submit a written request to the admission office without delay. The request should include:

• Applicant's full name, programme, academic session, and application ID.
• Registered mobile number and email address.
• Payment receipt, transaction reference, and payment date.
• Reason for withdrawal and any documents requested by the admission office.
• Bank or payment details required for an authorised refund, after identity verification.

A website enquiry, telephone call, or non-attendance alone may not be treated as a completed cancellation request.

3. Refund Eligibility and Deductions

Eligibility and the refundable amount depend on the date of the valid withdrawal request, admission status, seat position, and the fee-refund schedule applicable to that academic session.

Application fees, processing charges, payment gateway charges, or other components may be non-refundable only where this was disclosed at the time of payment and is permitted under the applicable rules. Any authorised deduction will be communicated or reflected in the refund calculation.

4. Failed, Excess, or Duplicate Payments

If an amount is debited but the transaction is shown as failed, first allow the bank or payment provider's normal reversal process to complete. For a duplicate or excess payment, submit both transaction references and supporting account evidence to the college.

After verification with the payment provider and college records, an eligible amount will be returned through the original payment channel or another verified account approved by the college. Cash refunds are not ordinarily issued.

5. Verification and Processing

Refund processing begins after receipt of a complete request and verification of admission, payment, identity, and bank or payment details. The refund will be processed within the period prescribed by applicable rules or otherwise communicated by the admission office.

Banking holidays, incorrect details, payment-provider review, pending document return, or an incomplete request may extend processing time. The college is not responsible for delays caused solely by banks or payment intermediaries.

If admission was obtained using false, altered, or suppressed information, cancellation and any refund consequence will be determined under the applicable admission and disciplinary rules.

6. Refund and Cancellation Support

Keep your application ID and payment reference ready when contacting the admission team.